FAQS

WHAT IS YOUR MOQ (MINIMUM ORDER QUANTITY) FOR IN-STOCK BLANKS?
There is no minimum for in-stock blank apparel. Order as little or as much as you'd like!

WHEN DOES MY ORDER GET SHIPPED?
Orders placed before 12pm PST will be processed on the same day.
Orders placed after the cut-off time will be shipped the following business day.

DO YOU SHIP INTERNATIONALLY?
YES, however you will need to use your own shipping carrier, and only wire transfers are accepted.
Please call us or email us to inquire: info@expertbrand.com | 323-780-7800 M-F 8am-5pm PST

WHAT ARE YOUR SHIPPING METHODS?
USPS, UPS, FEDEX, Truckload
When shopping on our site, you can also use your own UPS, Fedex, or USPS shipping account. At checkout, select "pick up" and then email info@expertbrand.com with your order number and shipping information.

info@expertbrand.com | 323-780-7800 M-F 8am-5pm PST

DO YOU SHIP TO MILITARY ADDRESSES?
Yes, we are happy to ship to APO and FPO addresses.

WHAT ARE YOUR PAYMENT METHODS & STIPULATIONS?
We accept all major credit cards: Discover, American Express, Visa, and Mastercard. We also accept PayPal and Google Pay.
If you place your order with us online via our website, there is no fee.
If you place your oder with us directly via phone or email, there is a 3% credit card convenience fee.
You can apply for NET 30 Terms by filling out a credit application with us. 

WHAT DO YOU OFFER FOR PRIVATE LABELS AND WHAT IS THE MOQ
Please visit our private label page here to learn more and/or put in an inquiry.

For custom neck labels or graphic screenprinting on in-stock blanks: 144 units
For custom colors: ~3000 units (+/- 5%, depending on style)
For custom styles: ~3000-5000 units (+/- 5%, depending on style)

WHAT IS YOUR RETURN POLICY?
Please click here to review our return policy and associated restocking fee stipulations. 

WHAT IS YOUR TURNAROUND TIME FOR LARGE AND/OR CUSTOM ORDERS?
Because we are a vertically integrated manufacturer in Los Angeles, we have a very quick speed-to-market turnaround time.
We also offer expedited service at an extra charge.
Please call us or email us to inquire: info@expertbrand.com | 323-780-7800 M-F 8am-5pm PST

CAN WE ORDER A MIX OF BOTH DOMESTIC AND INTERNATIONAL PRODUCTS TO TAKE ADVANTAGE OF STOCK, SPEED & DELIVERY?
Yes, we can help you by catering to your needs in terms of price breaks and quick turnaround of larger orders combining our domestic and overseas productions.

We do carry a large inventory of fabrics in-house to help expedite speed-to-market needs.