Return Policy

All items must be unworn, unwashed with original tags and price attached.

No returns and No  Exchanges are accepted after 30 days from the date of original shipping.

All returns are only refunded through store credit. We do not issue credit for shipping charges.

Exchanges must be for the same item or of an equal amount.

We do not provide prepaid return and exchange labels.  Customers are responsible for shipping costs.

Damage, defective and incorrect items must be reported within 7 days of delivery.

Returns and exchanges are processed within 14 days from the receipt.

For assistance, please email estefania@expertbrand.com

 

Wholesale Return, Exchange and Refund Policy

Thank you for your purchase.  We do our best to keep you happy and satisfied with our products and services.

Please inspect all products before processing .  No returns  are allowed after products are altered and /or decorated in any way or form.  Please test the product for any type of decoration, merchantability or purpose as we will not accept any responsibility after processing . All claims for shortages and damages must be made within 5 days of receipt. No returns, exchange or allowance  will be accepted without a prior written Return Authorization (RA). 

All returns must be in original packages and bags and in good condition. No Claims, No  Returns and No Exchange is allowed after 30 days of shipping the goods. A 20% restocking fee will apply for returns and exchanges.  Customers are responsible for all shipping charges.  Please allow 5-10 days to process the returns for refund.

Private label orders in process may not be cancelled and are the customer’s financial responsibility. No orders may be canceled without any written authorization.

If you have any question, please contact our customer service.

info@expertbrand.com