Wholesale Return, Exchange and Refund Policy
Thank you for your purchase. We do our best to keep you happy and satisfied with our products and services.
Please inspect your merchandise before any printing, decorating, or alteration. We do not accept returns of decorated or washed garments under any circumstances. All items must be returned with their original packaging.
No returns or exchanges are accepted after 7 days of receipt.
All claims and return requests must be made within 7 days from merchandise receipt, and must be approved in writing by the Expert Brand team.
All returned merchandise must be accompanied by a RA # (Return Authorization # issued by Expert Brand).
All returns and exchanges are subject to a 20% restocking fee in addition to freight.
Please allow 5-10 days to process the returns for refund.
Customers are responsible for all return shipping costs.
All sales are final on "Final Sale" items; returns are not accepted.
Exchanges must be for the same item or of an equal amount.
For assistance, please email firstname.lastname@example.org
Custom & Private Label Orders
Custom and private label orders in process may not be cancelled for any reason once the production process has started and are the customer’s financial responsibility. Orders may not be canceled without any written authorization.
If you have any question, please contact our customer service team: email@example.com