All items must be returned within thirty (30) days of purchase. A return authorization number is required before any goods can be returned. If you are not satisfied with your order, we will gladly accept returns on garments that are unworn, unwashed and undamaged.
If there was a problem with your order, our friendly Customer Service Team will be here to assist. Please email them at email@example.com. All claims must be made within 5 days of receipt of goods. Authorized returns are subject to 20% restocking fee and 35% for sample orders.
Shortages must be reported immediately. No returns without prior written authorization and Return Authorization Number (RA#) and/or label payment subject terms on an invoice. We are absolutely not responsible after the goods are embellished, or processed in any way. We make no warranty of fitness or merchantability of goods for any specific purpose.
All sales are final on Clearance items. Not eligible for return or exchange.
Refund process will start once we’ve received the returned goods and may take 3-5 business days to process.